When we first decided to explore properties in Cherokee County, NC, we had contacted several Realtors of homes for sale we found listed online. Then we found The Poltrock Team’s listing on Realtor.com. John impressed us with his professionalism when we made our initial contact. John Poltrock stood out among the others with his positive, professional attitude.
John immediately impressed us with his willingness to go above and beyond to meet our needs and help us make our purchase. When John said, “Let me know if there’s anything I can do to earn your business,” little did we know how truly dedicated he was to that statement!
John was readily available despite the fact we were on separate sides of the planet! Because we were working on a US Military base overseas, we were not able to have in-person, face-to-face meetings with John when we decided upon the purchase of our home. John pulled out all the stops to utilize technology to help us “visit” the home via “inter-continental” video chat, viewing via Facetime! John offered much appreciated expertise that made our long-distance purchase possible!
After we made our offer on the home, John earned our trust by connecting us with quality professionals for just about every aspect of our long-distance purchase. We just can’t say enough about the positive experience we had! Our closing “walk-through” was done electronically and uploaded to YouTube so we could share our good news with family and friends.
The excellent service provided by John not only helped us become homeowners, he helped us feel a part of the community.
I highly recommend John Poltrock and hope some of my friends overseas will contact him too! He showed a keen ability to provide exemplary service from literally a half-planet away! Thank you! Thank you! Thank you!Patric & Michelle Foust Japan