Going Above and Beyond for Our Sellers — Even in the Crawlspace

Real estate transactions often come with unexpected hurdles. Some are major. Others… feel a little unnecessary.

Recently, during the sale of one of our listings, the lender requested that the water heater be secured to the wall. Normally, this makes sense when a water heater is in a garage or living space where it could potentially be bumped or knocked over.

But this one? It was located in a crawlspace.

While it wasn’t in a location where it could realistically tip over, the request still had to be addressed to keep the transaction moving forward.

Instead of delaying closing or passing the task along, our team lead, John Poltrock, personally went into the crawlspace and secured the unit to satisfy the lender’s condition.

Was it glamorous? No.
Was it necessary to get our seller to closing? Yes.

At The Poltrock Team, we believe our job doesn’t stop at listing a property. We handle the details, solve the problems, and say yes to the extra steps — even when they seem minor — to protect our clients’ timelines and peace of mind.

Because smooth closings don’t happen by accident. They happen because someone is willing to go above and beyond.

Watch the full video here:

The Poltrock Team Rises to #6 in NC Real Estate Rankings

In an exciting development for The Poltrock Team at RE/MAX, we are thrilled to announce our recent ascent to the #6 position in North Carolina’s real estate rankings. This achievement underscores our team’s unwavering dedication to excellence and client satisfaction. The dynamic and diverse real estate market of North Carolina poses a unique set of challenges and opportunities, making our #6 ranking a testament to the effectiveness of our tailored approach and personalized service. At RE/MAX, we pride ourselves on our team’s expertise, leveraging cutting-edge technology, and maintaining a client-centric approach. Our seasoned professionals possess in-depth knowledge of North Carolina’s real estate trends, ensuring clients receive expert guidance throughout their property transactions. By incorporating the latest real estate technology, we streamline processes, enhance marketing strategies, and provide clients with a seamless experience. Our client-centric approach prioritizes communication, transparency, and understanding, building lasting relationships. If you’d like to learn more about why so many folks trust our experience, give us a call today at 828-837-6400.

Discover what sets a top-ranked team apart—connect with a trusted Murphy NC real estate agent and experience the Poltrock difference today.

The Poltrock Team is the Real Estate Team to Call in Murphy, NC

We found out about The Poltrock Team through a Craigslist ad. After Wayne’s return call, we learned that the home was sold. Then, Wayne asked me, “What would you like in a home?” I gave him a list of interests I want in a home, and three days later he forwarded four specs with pictures to follow. We then decided to work with The Poltrock Team. The team put forth an excellent effort to help us find and purchase our house.

During our real estate transaction, The Poltrock Team was most helpful in providing knowledge on the home inspection, termites, etc. Wayne talked to me like I was a family member, being honest and downright informative. He helped us with our mortgage questions, as well as information he had from being in Murphy.

Overall, we are 100% satisfied with our real estate experience with The Poltrock Team. We are very happy with Wayne, and we would definitely recommend him to friends. We are also very pleased with the team’s professionalism, and we rate the level of service received as a “10.” We would absolutely work with The Poltrock Team again.

From honest conversations to expert guidance, this real estate team made buying our home in Murphy a 10/10 experience. Work with the trusted murphy nc realtors who treat you like family.

–James A. Brown, Jr.  and DeAnn Wilke

The Poltrock Team – REMAX Mountain Properties – Murphy NC – www.iLoveMurphy.com– Call us Toll Free at 1-866-Murphy-NC or 1-866-687-7496 – Murphy’s #1 Real Estate Team

Sincerity and Communication With The Poltrock Real Estate Team in Murphy NC

The Poltrock Team contacted me and they seemed like “real folk”.  John was so easy to talk to and he is really sincere, as mountain people are.  The most helpful thing The Poltrock Team offered during my real estate transaction is communication from the beginning to the end of the process!

Looking for a trustworthy Real Estate Team that treats you like family? Connect with us at Murphy NC Real Estate.

Donald Holly
West Palm Beach, Florida

The Poltrock Team – REMAX of Murphy NC – www.MyMurphy.comJohnPoltrock@gmail.com – Call us Toll Free at 1-866-Murphy-NC or 1-866-687-7496 – Murphy’s #1 Real Estate Team

The Poltrock Team is VOTED Murphy’s #1 Real Estate Team!

That’s right! In the Reader’s Choice Awards from The Cherokee Scout, The Poltrock Team at RE/MAX in Murphy NC has officially been voted the #1 Real Estate Team!

Like many newspapers throughout the United States, our local newspaper, The Cherokee Scout, holds an annual vote where readers can vote for their favorite everything! From favorite fast food to hardware store, to Realtor, to eye doctor – there’s just about literally a field for anything you can think of!

Out of more than 130 active real estate agents in the Mountain Lakes Board of Realtors, it’s quite a honor to be voted #1 real estate agents by folks right here in Cherokee County.

2011 marks the second year in a row as the Reader’s Choice award winners! Jessica Poltrock was also the 2010 Reader’s Choice Realtor of the Year! Not only that, REMAX in Murphy NC was voted the BEST real estate company in Cherokee County – for the THIRD consecutive year!

Thank you everyone who voted for us – we will continue to work harder than anyone and be Murphy’s #1 Real Estate Team.

Looking to sell your home and want the best real estate team to get it sold for you? Let The Poltrock Team get the job done for you! Contact us at the number below or use our SELL MY REAL ESTATE form!

The Poltrock Team – REMAX of Murphy NC – www.MyMurphy.com – JohnPoltrock@gmail.com – Call us Toll Free at 1-866-Murphy-NC or 1-866-687-7496 – Murphy’s #1 Real Estate Team