Advantages of Choosing a Realtor with a Closing Coordinator

Simply put, real estate is a demanding business. No matter if you’re in Murphy, North Carolina or any other corner of the United States, having a Realtor who is effective in getting everything done for you, and done well, is virtually impossible for a single real estate agent. That is why The Poltrock Team at RE/MAX embraced the Team Model as opposed to inefficiently trying to do everything individually.

When you’re selling real estate, hiring a Team with a Closing Coordinator is a huge advantage. From contract to closing, our Closing Coordinator ensures you have the most seamless closing possible. There is an incredible amount of moving parts behind the scenes you may never even realize must happen to ensure your property closes. 

What can you expect from our Closing Coordinator?

  • Sandy Payne is our amazing Closing Coordinator.

    Personal Point of Contact to answer the many questions that arise.

  • Coordinates any and all inspections with all appropriate parties.
  • Helps execute any necessary repairs.
  • Ensures all necessary documents are executed and delivered to the closing attorney’s office for closing preparation.
  • Coordinates & Schedules closing appointments with the attorney’s office. Continually follows up and reminds all parties to ensure your closing is as timely as possible.
  • Coordinating, Managing, and responding to the constant communication between parties to ensure a smooth transaction
  • Assists in timing to change, order, and/or cancel utilities and insurance.
  • And many more unseen duties and tasks.

With a single agent, do you think your closing would be smooth and happy if they’re out showing, at an open house, on vacation, or simply not answering the phone? If you read many of the feedback responses, our closing coordinator is constantly referenced as one of the best parts of the buying and selling experience.

Having a closing Coordinator is invaluable as we move your property from For Sale, to Under Contract, and ultimately to CLOSED. While you may read this article and have an idea, you won’t understand how much of a strategic advantage it is for you until you experience it for yourself! The best part? It costs you nothing extra to have our whole Team working for you. Our fee structure is identical to that of a single real estate agent. 

Ready to sell your property and experience the advantage of having a Closing Coordinator working for you? Have more questions? We’re ready! Contact us today by clicking here or calling 1-866-687-7496.

John Poltrock Named Best Real Estate Agent in The Cherokee Scout 2017 Reader’s Choice Awards

When you find work you really enjoy, and add technology mastery and a passion for great customer service, you can often achieve amazing results. Here in Murphy, NC and Cherokee County, REMAX REALTOR John Poltrock has earned a highly coveted award that speaks of his commitment to excellence. John was just voted Cherokee County’s Best Real Estate Agent in the Cherokee Scout’s 2017 Reader’s Choice Awards. The award is voted on by all the readers and subscribers of The Cherokee Scout, the area’s local newspaper.

Cherokee Scout Best Real Estate AgentWith over 13 years of real estate experience under his belt, John Poltrock is a highly focused professional who skillfully combines diverse analytic tools with a thorough knowledge of our regional real estate market. Using his Bachelor’s Degree in Financial Planning (from Western Carolina University), John deftly interprets often-complex market and trend reports. He utilizes relevant data to provide his clients with real-world advice that helps them to reach their buying or selling goals.

John combines his highly regarded technical expertise with an easygoing manner and a talent for making the most of every situation. He regards each challenge as a new opportunity, and frequently “thinks outside the box” to find the best solution. John’s commitment to client service is second to none, and many home buyers and sellers have happily provided testimonials about their positive experiences with John.

Like any high-achieving professional real estate agent, John Poltrock works with a superb support team. While John is The Poltrock Team’s lead Listing Agent, the five-member team also includes a Buyers’ Agent, versatile universal Realtor, Listings Coordinator, Closing Coordinator, and Marketing associate. Together, John Poltrock and The Poltrock Team enjoy providing Murphy, NC and Cherokee County with top-notch service while sharing their love of our beautiful mountains.

Donna Srabian Found Our Mountain Home In 3 Days!

We were recommended to The Poltrock Team by a local business in Murphy, NC when we were looking to buy a home.  Donna Srabian was our real estate agent and listened to our wants and needs to find our home. She is very knowledgeable with the housing market, local inventory and found our new home in 3 days! She followed up with us long distance and made the closing very easy. She went above and beyond and best of all, she became our friend!

~~Bob & Pat Riddle, Murphy, NC

The Poltrock Team – REMAX Mountain Properties – Murphy NC – www.iLoveMurphy.com– Call us Toll Free at 1-866-Murphy-NC or 1-866-687-7496 – Murphy’s #1 Real Estate Team

 

The Poltrock Team’s Donna Srabian is the Best!

I met agent, Donna Srabian from The Poltrock Team through a mutual friend when I was looking to buy a home in Murphy, NC. Donna was always available to show me houses no matter how many I wanted to look at. She is friendly, enthusiastic, knowledgeable and always returned my phone calls! I could not have asked for a better real estate agent. She really is the best!

~~Karen Gemmer, Murphy, NC

The Poltrock Team – REMAX Mountain Properties – Murphy NC – www.iLoveMurphy.com– Call us Toll Free at 1-866-Murphy-NC or 1-866-687-7496 – Murphy’s #1 Real Estate Team

The Real Estate Agents at The Poltrock Team Sold our House in Murphy NC in a week!

John Poltrock with Kim and Willy right after their signing the closing documents.
John Poltrock with Kim and Willy right after their signing the closing documents.

The Poltrock team is outstanding! Before choosing a real estate agent in Murphy NC, we conducted a lot of research to see who would be the best choice based on the investment they make into selling the property (time and effort – not necessarily financially) and how they promote their listings. The Poltrock Team stood out as the best real estate agents Cherokee County had to offer: strong knowledge of the market, high visibility in advertising, strong presence on Social Media, and most important, very well-known and respected within the community and real estate industry.

We spoke with John and then met with him at our home. He spent a couple of hours answering our questions, providing objective data regarding how many homes sold, market conditions, how long their listings typically stay on the market, and providing tons of info on comps in the area. After our meeting,  John then sent us a book with some very helpful information. In addition, we were selling our home in one state but residing in another. John and his team made it seamless. Our house sold in less than one week.

Kudos to the Poltrock team! Thanks for making this a great selling experience for us!

Willy and Kim V.

The Poltrock Team – REMAX Mountain Properties – Murphy NC – www.iLoveMurphy.com– Call us Toll Free at 1-866-Murphy-NC or 1-866-687-7496 – Murphy’s #1 Real Estate Team

Donna and Wayne Complete the Accredited Buyers Representative Course

ABR Designation Class in Murphy Andrews NC
The Poltrock Team is HERE! Wayne Cofer is in the pink shirt and Donna Srabian is on the back row, second from left.

The Accredited Buyer’s Representative course, or ABR, is designed specifically for Realtors who work with home buyers. It is produced by the National Association of Realtors and was sponsored this week by the Mountain Lakes Board of Realtors, which is our local Realtor organization. It’s a great course to make certain real estate agents are on the cutting edge of technology, education, and experience to ensure those who buy real estate have a true professional represent them in the buying process.

What is also great is that not only Donna Srabian and Wayne Cofer of The Poltrock Team at RE/MAX, we also have other RE/MAX agents from Murphy NC! Randy Dockery, Amity Ledford, and Lori Curtis also attend and pass the course.

If you are interested in buying real estate in the mountains of Murphy NC, no one else can provide a better experience than us! Please feel free to Contact Us and let us know what we can do for you! Call or contact us online today! 🙂

The Poltrock Team – REMAX Mountain Properties – Murphy NC – www.MyMurphy.com – Call us Toll Free at 1-866-Murphy-NC or 1-866-687-7496 – Murphy’s #1 Real Estate Team

Questions to Ask A Realtor When Selling Your House or Real Estate in Murphy NC

When it comes to selling a home in Murphy, NC, you’re selling one of your largest assets in life. It’s a big deal and should never be handled an amateur. Just like any profession, there are great Realtors and just plain bad ones. There are a few questions you can ask to help ensure you get the best possible, and here they are! Feel free to ask us these Question Buttonquestions!

  1. How long have you been in real estate sales? You want someone with experience.
  2. Is it your full time job? I’ve never understood how someone can do real estate “part time” and do it well. You want a full-time professional!
  3. Would you trust this real estate agent with a suitcase full of cash? Whatever your home is worth, it’s like handing them a suitcase full of cash in that amount and saying “take care of this for me.” Do you feel like you can trust them with it? If not, you shouldn’t hire them.
  4. How many transactions did you sell last year personally? You want to know what that person did, not just their company. The average Realtor sells a mere 6 homes per year – you should want far better than that. An agent that sells less than a million dollars in real estate doesn’t sell much.
  5. How long will it take to sell my house? Every market is different and its important to have realistic expectations.
  6. How will you keep me informed about my transaction? Communication is imperative and if they don’t have a plan on how to keep you in the loop, they simply don’t have a plan period.
  7. Will I get Showing Feedback? It’s important to know what buyers and other agents are saying when your house is showed. The average agent doesn’t take the time to obtain it and that’s a mistake. If you don’t get feedback, how can you make your house more attractive?
  8. Has a client ever filed a complaint against you? It’s important to know this one. Even a great Realtor who has handled hundreds or even thousands of transactions is likely to have one or two. However, if there is a big history of complaints made against an agent, there’s probably a reason.
  9. Can I have references to past clients? Testimonials are important and past experiences can tell you a lot about an agent.
  10. What if I’m unhappy with your services? What kind of guarantee are you given?
  11. What sets you apart from other agents? Ask this one open ended – there’s a lot you can learn that you might not think to ask simply by using this question.
  12. Can you refer me to reliable service providers? During the process, you may need everything from cleaners to a handyman. You want to ensure your Realtor has a good referral network so you are well taken care of.
  13. Do you have an assistant or support staff? Support staff is extremely important. No one person can do everything and do it well. If your Realtor handles enough volume, they should have an assistant to help them and you.

Other considerations to ask yourself:

  1. Were they prepared for my appointment?
  2. Were they on time?
  3. Do I feel comfortable with them? Use your gut – it’s usually right.

Looking to sell your property? Call us! We’d love to help and share our experience with you so you have a good experience and get results.

The Poltrock Team – REMAX of Murphy NC – www.MyMurphy.comJohnPoltrock@gmail.com – Call us Toll Free at 1-866-Murphy-NC or 1-866-687-7496 – Murphy’s #1 Real Estate Team

We Made A Friend – Not Just A Business Deal

We found The Poltrock Team on the RE/MAX website and were very pleased with our experience working with John.  John is very professional real estate agent and is easy to work with.  John was very helpful, following up on questions promptly, for example, and friendly – and makes you feel a friendship with him.  We were also pleased with the following up on all aspects of our property purchase.  We feel as if we made a friend – not just a business deal!

Wallace and Claudia Matheson
Murphy, NC

The Poltrock Team – REMAX of Murphy NC – www.MyMurphy.comJohnPoltrock@gmail.com – Call us Toll Free at 1-866-Murphy-NC or 1-866-687-7496 – Murphy’s #1 Real Estate Team

Get Your House Sold by Reaching The Larger Market With The Poltrock Team

We found out about The Poltrock Team from a friend of ours and from Inman Portrait for TPthe billboards scattered throughout the Murphy, NC area.  We decided to work with The Poltrock Team because of meeting John and the staff at REMAX, and our experience was an excellent one!

We live in Florida and John was great about keeping in contact with us.  He kept in touch, returned our calls, and answered our questions immediately.  With his use of the Internet, websites, etc., he gave me the confidence that he was also reaching the larger market of non-traditional buyers.

We had suggestions for selling our property and John listened and did his best to accommodate us.  One example was that we did not want signs on our property to which John obliged.  We would absolutely work with The Poltrock Team again!

Beverly & Ron Inman
Florida

The Poltrock Team – REMAX of Murphy NC – www.MyMurphy.comJohnPoltrock@gmail.com – Call us Toll Free at 1-866-Murphy-NC or 1-866-687-7496 – Murphy’s #1 Real Estate Team

Internet Real Estate Advertising Levels out the Selling Season in Murphy NC

Internet has easily changed the world – no doubt about it. We receive our news online, pay bills online, read more email than snail mail, are tethered to our smart phones, and shop for more and more items online too. The Internet has no doubt changed the face of our lives – and it has certainly done the same for selling real estate here in Murphy, NC.

Traditionally, we as Realtors experience a “selling season.” From May through the first two weeks in December was busy and the rest of the year was “dead,” as so many retired real estate agents explain. I have been told by many when Christmas rolled around, you might as well take an extended vacation through April or May. This likely was because if someone from out of town wanted to purchase a home, they had no way to see what homes and land was available for sale. Because of that, they waited to travel till the weather was more favorable for them.

The dynamics have changed drastically. No longer is this old adage true. I most certainly attribute it to the Internet. Now, no matter the time of year or temperature, folks can sit in the comfort of their home and shop for homes and properties online. They can find a plethora pictures and virtually walk through a home almost as if they were here in person. Now, they can find a house they want to see and buy throughout the entire year and can easily jump in their vehicle to come see it.

We experience this “leveling” of the season first hand as sales during the “off months” continue to climb to higher levels. I was amazing just how busy and how many properties sold in January, February, March, and April. The fact is, people’s desire to purchase a home never changes in the time of year. Now, the Internet brings properties right to their home no matter where they are located in the world.

The Internet is a wonderful and powerful tool to sell real estate. No matter the time of year, if you want to sell your house, call today! The prior thoughts of “let’s wait till [Spring, Summer, Fall, etc.]” are no longer necessary. Call today and let The Poltrock Team get you the results you need. We’re happy to share our advertising strategy with you to show you how we get properties sold when others can’t. Don’t take our word for it – check out our Testimonials and find out directly from our customers.

The Poltrock Team – REMAX of Murphy NC – www.MyMurphy.comJohnPoltrock@gmail.com – Call us Toll Free at 1-866-Murphy-NC or 1-866-687-7496 – Murphy’s #1 Real Estate Team