Experienced Seller Receives Top-Tier Service in the Sale of His Murphy, NC Home

When David and Chris Miller made the decision to sell their Murphy, NC mountain cabin, they called upon The Poltrock Team to accomplish their goal. Back in 2016, David had spoken with John Poltrock about the value of the couple’s home. David was so impressed with John’s honesty and experience that he decided to contact this top-achieving agent to list the property in 2019.

As a market-savvy seller with 43 property transactions under his belt, and having worked with many a real estate broker, David Miller commended John Poltrock’s willingness to really listen to his client’s needs. David also noted that John provided access to valuable analytical data and information, along with pictures and referrals to reputable service professionals in the Murphy, North Carolina area.

Finally, David very much appreciated John’s responsiveness throughout the process. Even when the sale transaction was complete, John followed up to ensure that the home’s thermostat was set for upcoming cold weather, as the new owners hadn’t yet arrived at their just-purchased mountain home.

Looking back, David Miller can identify only 6 (out of 43) agents who have proven themselves to be consummate real estate professionals. He has now added John Poltrock to that exclusive list. David gladly gives The Poltrock Team a “10” for the excellent services he received, and he will absolutely work with this top-notch group the next time.

“We learned about The Poltrock Team through viewing their local advertising. I decided to work with the team because you were very honest the first time I called you three years ago about the value of my Murphy, NC property. So, I called you when I was ready to sell this time.

During our real estate experience, The Poltrock Team was most helpful in providing excellent analysis and suggested choices during the process.

I expect a lot from my real estate agent. I have bought and sold about 43 properties during my lifetime (so far). I use agents like Poltrock that listen, really listen to what I need, and have a policy of providing analytical data and information. These agents are extremely responsive, and they go the extra mile to please their clients. These professionals follow up on everything to make the experience as easy and accurate as possible.

The pictures you send during the process are extremely helpful, especially since I travel a lot and live 12 hours away from this property. I also use agents, like yourself, who are knowledgeable of reputable service folks in the area that we can call when something needs to be repaired or replaced.

Even when the transaction was completed, you followed up to make sure the home temperature was properly set for the cold weather, as the new owners were still out of state. It’s the little things that always help keep the process moving. Thank you.

I have worked with six agents who fit my definition of a great real estate agent in my lifetime. I stay in touch with all of them – and now there are seven. I have fired many more than that in my search for great folk such as yourself. Great Job.

I would give The Poltrock Team a “10” for the services I received, and I would absolutely work with the team again.”

David & Chris Miller
Savannah, GA