John Poltrock and Team Take Home Readers Choice Awards – Again!

Thank You, Cherokee County – From The Poltrock Team!

We are absolutely overjoyed to share that The Poltrock Team has been voted Best Real Estate Office in the Cherokee Scout Readers’ Choice Awards for the 3rd time! In addition, our Team leader John Poltrock was named Best Real Estate Agent for the 11th time!

To say we’re grateful is an understatement. These awards are determined by YOU, our friends, neighbors, and everyone else in-between. Every vote represents someone we’ve had the privilege to work with, or someone who believes in the work we do. From the bottom of our hearts: Thank You!

A Reflection of Community Support

Achieving these awards isn’t just a recognition of what happens within our office walls, it’s a celebration of the relationships we’ve built over the years. Real estate in a mountain community like Cherokee County isn’t only about buying and selling homes. It’s about helping people take the next step in their lives, whether that’s a young couple buying their first home, a retiree finding their dream cabin in the woods, or a family selling the place where they’ve made decades of memories. We take pride in being part of those moments, and these awards remind us how meaningful that connection truly is.

The People Behind The Poltrock Team

Our Team’s success starts with the people who show up every day. With six dedicated in-house Buyer’s Agents, The Poltrock Team is structured to ensure that every client receives personalized attention from someone who truly knows our area. Each agent brings their own strengths, but all share a commitment to honesty and service.

Behind the scenes, we have another six talented staff members who are the heart of our operation. From coordinating listings and closings, to managing marketing materials and client communication, they make sure every detail is handled smoothly. Their work often goes unseen, but it’s essential to ensuring our clients have a stress-free experience from start to finish.

Leadership and Experience You Can Count On

At the head of our Team is John Poltrock, our lead Listing Agent and an experienced local REALTOR® with over 20 years in the field. John combines technological expertise, market knowledge, and genuine southern hospitality to help clients make confident real estate decisions. With a degree in Financial Planning, he brings an analytical edge that allows him to interpret market data and provide straightforward, honest advice about pricing, value, and timing. John’s focus has always been simple: serve clients well, and work hard. His 11th win as “Best Real Estate Agent” isn’t just a reflection of his individual effort, it’s a reflection of the trust our community continues to place in him and our entire Team.

Powered by RE/MAX and Rooted in Murphy

We’re proud to operate under the RE/MAX brand, one of the top real estate companies in the United States and around the world. This partnership gives us access to unmatched marketing resources, innovative technology, and a nationwide network of experienced agents. Our team consistently ranks among the Top 50 Medium Residential Teams across RE/MAX nationwide. Which is a testament to our continued effort to raise the bar and deliver results. While we’re proud of that recognition, our hearts remain right here in Murphy. This is our home, and serving this community will always be our greatest motivation.

Thank You for Your Trust

To everyone who voted for, worked with, or simply cheered us on, once again, Thank You. Your continued trust and support are the reason we get to do what we love every day. Whether you’re buying your first home, searching for the perfect mountain retreat, or selling your property to begin a new chapter, The Poltrock Team at RE/MAX Mountain Properties is here to help every step of the way. From our entire team: Thank You for allowing us to serve the community we call home. Here’s to another great year in the mountains!

Going Above and Beyond for Our Sellers — Even in the Crawlspace

Real estate transactions often come with unexpected hurdles. Some are major. Others… feel a little unnecessary.

Recently, during the sale of one of our listings, the lender requested that the water heater be secured to the wall. Normally, this makes sense when a water heater is in a garage or living space where it could potentially be bumped or knocked over.

But this one? It was located in a crawlspace.

While it wasn’t in a location where it could realistically tip over, the request still had to be addressed to keep the transaction moving forward.

Instead of delaying closing or passing the task along, our team lead, John Poltrock, personally went into the crawlspace and secured the unit to satisfy the lender’s condition.

Was it glamorous? No.
Was it necessary to get our seller to closing? Yes.

At The Poltrock Team, we believe our job doesn’t stop at listing a property. We handle the details, solve the problems, and say yes to the extra steps — even when they seem minor — to protect our clients’ timelines and peace of mind.

Because smooth closings don’t happen by accident. They happen because someone is willing to go above and beyond.

Watch the full video here: