When Geams and Laura Bass decided to purchase a mountain home in Murphy, North Carolina, a house listed by The Poltrock Team caught their eye. Naturally, the agency quickly responded to the couple’s inquiry, and realtor Wayne Cofer began assisting his new clients right away.
After learning about Geams’ and Laura’s home search parameters, Wayne arranged for them to see several listings that afternoon. The following day was chock-full of property showings, each accompanied by complete listing details. Geams and Laura appreciated Wayne’s extensive market knowledge, and they were also pleased that he selected properties within their price range.
Finally, Geams and Laura found their ideal mountain home, and Wayne quickly submitted an offer to the property’s listing agent. They immediately responded with an answer, and Wayne soon had a contract ready for review. As the real estate transaction progressed, Wayne kept Geams and Laura in the loop, advising them of relevant details and keeping their best interests at the forefront of all negotiations.
Overall, these home buyers had a very positive real estate experience; and they felt that Wayne and the staff treated them with honesty and friendliness throughout the process. Geams and Laura would rate the group a “10” for their customer service, and would definitely work with them in the future.
“We found out about The Poltrock Team because their office listed a home in which we had an interest. These professionals returned our call when another realtor would not, so we decided to work with the group.
We partnered with Wayne Cofer to purchase a home. From our first meeting with Wayne, he put us at ease and made us feel like he had plenty of time for us.
Wayne arranged to take us to look at homes that very afternoon, and we saw several listings. The next day, he had a lot more showings lined up, and we spent the entire day viewing properties listed for sale!
For each property, Wayne provided a printout with a picture and all the listing details. This was very helpful when we reviewed each property’s pros and cons later.
Finally, we decided to make an offer on our dream home. Wayne moved quickly, writing up the offer and submitting it to the other agent. We got an answer right away, and Wayne had a contract ready very soon thereafter. Throughout the transaction, Wayne kept in contact with us, and he acted on our behalf and in our best interests at all times. Wayne is a great guy, and it was a very positive experience!
During our real estate transaction, our agent’s knowledge of the area was most helpful. We also appreciated that he chose properties that stayed within our price range. Overall, we were treated very well, with honesty and friendliness at all times. We would give these dedicated professionals a “10” for their service, and would certainly work with them again.”
Geams and Laura Bass